FAQ's
Where do you currently offer shipping to?
- Alberta: Edmonton, Saint Albert, Leduc, Spruce Grove, Stony Plain, Sherwood Park, Fort McMurray, Lethbridge, Calgary, Red Deer
- Saskatchewan: Regina, Saskatoon
- British Columbia: Vancouver & Lower Mainland
- Ontario: Toronto, Ottawa, Mississauga, Brampton, Hamilton
If your location is outside our shipping zone, you are still welcome to place an order or send an email indicating your location and number of products you're looking to purchase. Our team will evaluate if we are able to ship to your location feasibly within our shipping time frame with food safety in mind.
What is your delivery time?
Our delivery time frame is 5-7 business days for Edmonton and surrounding areas. Please expect delays if you are placing an order from outside Alberta. Please refer to our Shipping Policy for more information.
What should I do once I receive my order?
Please place your items in the freezer immediately upon receipt. Mild defrosting is completely normal as shipping can take time depending on the location. We always make sure to keep our products cold by packaging them in insulated liners filled with cornstarch peanuts, so you don't have to worry about food safety.
How do I prepare my bone broth?
Defrost the broth in the refrigerator overnight, heat 8-10 oz of broth in a pot on a stovetop, bring it to a gentle boil (do not overheat), then pour the broth into your favorite mug or thermos. Sip or soup it!MORNING: A kick start when you need a fuel reserve for the day.
AFTERNOON: For the hustlers that are on the go, our broth can
serve as a meal replacement or a energy rich side to a light meal.
POST WORKOUT: Rich in protein, amino acids and minerals, it
will help replenish and benefit your entire body.
NIGHT: For those who have trouble settling down after a long day,
you will find brothing before bed both comforting and soul nourishing.
Why Bo & Marrow bone broth?
Our bone broths are simmered for over 30-48 hours and are loaded with high quality ingredients. It is so good for you that we encourage people to incorporate a cup a day into their daily routine. We put a lot of time into our broth to make it a true sippable bone broth. We only use the finest ingredients so that you can feel awesome each time you drink a cup of bone broth. Your gut will love you for it!
What is the difference between Bo & Marrow bone broth and store bought stock in a box or can?
The biggest difference is that the store bought broth contains no nutritional value. Typically when a food is "shelf stable" they boil it or what's called "hot flash method" the product into a container to kill any bacteria (good and bad) and seal without air. This hot cooling will typically destroy the good proteins (gelatin) in the broth.
How can I heat the bone broth?
We suggest thawing it overnight in the refrigerator. You can heat it in a saucepan over gentle heat on the stove.
Can I use Bo & Marrow bone broth to make soup or add it to my stir-frys?
Absolutely!
How long will the bone broth last?
We guarantee the quality of our broths for up to 7 days refrigerated and up to 18 months frozen (please check the best before date on your package). Our soups are best consumed within 3 days of opening.
Are your bags BPA free and/or recyclable?
Our bags are BPA free and recyclable!*
*where facilities exist
See us here live:
http://globalnews.ca/video/2830706/in-the-kitchen-with-bo-marrow
http://edmonton.ctvnews.ca/video?clipId=954577
Read about us here: